Mission & Vision

Vision

To be the bank of choice in Tanzania.

Mission

To provide inclusive innovative financial solutions in the most efficient and sustainable manner.

Our Values

Customer Satisfaction - Always striving to meet our customer’s expectations and putting the customer first in all our activities.
Employees are our Strength - Employees are the key to the success of the Bank. Recruitment will be based on merit and competencies required for the job. The Bank will ensure that employees are professionally trained and provide a conducive working environment for self-development and advancement so that it retains a disciplined and motivated staff.
Employee Commitment - The Bank is committed to a culture of high performance with sustainable returns to shareholders and that the employees will have a clear understanding of its objectives and goals.
Integrity and Trust - All Bank employees will fully comply with and share the bank’s commitment to high moral, ethical and legal standards.
Teamwork - The Bank will build and maintain a culture of mutual respect, recognition and cooperation and promote feedback, effective communication, and group work.
Corporate Social Responsibility - As a good corporate citizen, the Bank will actively participate in deserving charitable and social activities.