Akiba  Commercial Bank is always striving to ensure highest  degree of customer stafication by rendering excellent services as much as possible. Neverthless, the Bank has put in place a mechanism  of collecting  feedback, suggestions and complaints to enable us to improve your customer experience.

The available channels are listed here under for your  selection and preference. In the event that you are dissatified with the Bank’s resolution, Please feel free to escale your matter to BOT  for further attention as indicated  below in the list of channels provided.